All amounts including shipping/handling are quoted in US dollars.
We accept Visa / MasterCard / eChecks via PayPal, you don't even need to create a PayPal account to use it. PayPal offers a buyer protection program, ensuring your transaction is safe, secure and most of all a fair online transaction.
If a PayPal eCheck is used, your items will be shipped once it has cleared - usually 5 - 10 business days.
We also accept payment in the form of US Postal Money Orders. Please make them payable to Michelle Nason.
Sorry, We DO NOT accept personal checks at this time.
All items ship once payment has cleared.
Any questions contact me at firstname.lastname@example.org
I check my email twice daily so if you need anything please don't hesitate to ask.
Your personal information is kept confidential; it is only retained for our record keeping purposes and it is NEVER SOLD to any third parties.
Shipping is based on a Flat Rate Fee and will vary with each item(s). (Postage, delivery confirmation, supplies and a minimal handling fee are included in this cost). All items are shipped either USPS First Class or Priority mail with delivery confirmation. We reserve the right to use whichever method is most economical and convenient at the time. If you wish to add insurance incase of lost or damage in transit, please request it and an updated invoice will be sent. There is no other way to add it.
*****Most items arrive in less than 4 days from the time it was shipped; but the US Postal Service is known to occasionally take longer. We ship Monday - Friday excluding holidays. Combined shipping is offered and this is set up to work automatically when you checkout. However, if ever you are grossly overcharged a refund will be promptly sent.
In addition to the shipping information above; your items will be securely packaged. We package all things with extra precautions so that they arrive to you safe and sound. Nothing is more upsetting than to open a newly acquired treasure to find it damaged in shipment. All fragile items always have many layers around them to protect them in transit.
Most if not all of the items we carry have been previously owned. We cannot guarantee that the environment from which they originally came was pet or smoke free. However, We take extra precautions to not purchase items that have excessive odors or pet dander and When possible we clean the item before listing it. All details of an item's condition are clearly stated in the item's description, if you have any other questions please ask prior to purchasing.
If for any reason you are not satisfied with your purchase; a refund minus a 20% restocking fee will be issued. Please see our FAQ page for instructions on how to obtain a refund. The cost of shipping and return shipping will not be refunded. Refunds will not be issued if the item is not sent back in the condition in which it was shipped.
Even though a picture can say a thousand words, we want to ensure that you have a fully-complete description of the item you want to purchase...and we want YOU to be COMPLETELY SATISFIED with that purchase.
So, how do we do this? - SIMPLE -
All of our items - both new and nearly new - are CAREFULLY and HONESTLY inspected before a condition rating (see table below) is assigned. (We are extremely strict and HONEST!)
We value YOU as a customer and want to ensure your COMPLETE SATISFACTION!
OUR CLOTHING IS RATED AS FOLLOWS:
NWT - New with tags, never washed or worn; no visible flaws
NWOT - New without tags, appears new; no tags; never washed; no visible flaws
LIKE NEW - Previously worn with no visible signs of wear and no visible flaws although they may need refreshing/cleaning from being packed in bins.
EXCELLENT - Previously worn with only very slight signs of wear (if any), which may include: light lining discoloration and/or very, very light pilling/snags; no visible holes/stains unless noted in description. May need refreshing/cleaning
VERY GOOD - Previously worn with moderate visible signs of wear, which may include: lining discoloration and/or light/moderate pilling/snags; no visible holes or stains unless noted in description. May need refreshing/cleaning.